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ASTA
International
Destination Expo
Turkey 2010
We kindly thank
to all visitors
of Matiana
Travel stand in
ASTA
International
Destination Expo
Turkey 2010
which eventuated
between 19 - 22
April 2010.
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FOR
TRAVEL AGENTS
Working with Matiana is the perfect way to outsource your requests to a company that delivers personalized luxury travel services in Turkey. Matiana will work with you directly to design a perfect trip that fits with your client’s travel expectations; we will precisely take care of all of their travel details from the moment they arrive to the moment they depart from/to Turkey! Matiana will provide a particularly planned travel experience that includes unique destinations, great accommodations, impeccable transfers, and exciting activities, while giving them the freedom they need to relax and fully experience Turkey.
Utilities of Matiana:
* Fully customized itineraries
“Each guest is special and
different.” This is the bottom line
of the Matiana Travel and for that
reason we are not restrict our
guests with regular programs. All
our programs customized by our
Travel Advisors to fulfill your
guest’s requests. For that reason we
create new programs for each guest
reflecting their style and needs.
*
7day/24hr personal care
Matiana Travel is not only agency
but also a friend of its guests who
take care about them. I am the
Operations Manager of the Agency and
personally I meet with my entire
guests who step in to Istanbul.
Having breakfast, lunch or dinner is
casual thing for me. Besides, while
they are traveling in and out
Istanbul, I contact with them in
several times, during their stay.
Moreover, my mobile phone is given
to the guests for emergency contact
in case of they want to ask
something and I am giving service 7
days/ 24 hours for my guest.
*
Best hotel and room suggestions for the value
All hotels that we recommend are
best in their regions. While we are
choosing them, most important thing
is our guest comfort and nothing can
come front of it. Location,
closeness to center, view etc. are
the important steps of our
selection-process.
*
Room upgrades
Sincerity is important key of our
work. For that reason signs on the
paper is not important then the
handshaking. Because of the personal
contacts, we are able to upgrade our
rooms on availabilities of the
Hotels.
*
Unique dining suggestions for the clients’ taste
Food is inextricable part of the
culture and we are very sensitive on
that issue. Because of our Gourmet
programs, we already have good
suggestions as a result of our
researches and we like to share our
knowledge with our guests. As you
know that some good restaurants have
great service but if you don’t know
the locations of the table, you
can’t get the %100 of satisfaction.
In this point, choosing a table is
very important and while we are
advising restaurants, we indicate
their specialties and makes
reservations with that concept.
*
Free Concierge services
Finding restaurant for the dinner,
getting information to visiting
places for your free day, directions
of the important centers… to have
this information, you and your guest
will not need to go anywhere but us.
Our entire guest, with their
emergency number, they can get this
service whenever they want.
*
Quickest access to Advisors of Matiana via email, blackberry, toll-free
or Gsm
Matiana Travel Advisors gives swift
service. We think all possibilities
and choose the best service for you
before you ask so. To reach these
unique services, you can use
different communication items such
as e-mail, Mobile or normal Pone.